Return & Refund Policy
What is your refund policy?
We’re sorry, but we do not offer any refunds or returns, as these items are intended for resale. However, if you’re unhappy with the items in your box, we can offer you a one-time $25 credit towards your next monthly subscription or individual purchase. These are resale items, so you can always at a minimum sell over your purchase price.
What if I don’t like the items?
We’re confident you’ll love the items our maids pick out for you, they’re veterans!
Because these clothing items are all shelf-pulls and closeouts, they’re extremely varied and unique. Although we’ll try, we cannot guarantee you’ll like every item we send you. However, we do guarantee that all items are like-new & undamaged, making for great resale material.
Remember, although you may not like the item, your customers may love it! The old adage “one man’s trash is another man’s treasure” is very true!
Is all the clothing new?
All the clothing you receive will be in like-new condition. Some items may even come poly-bagged. It all depends on when it was pulled from the department store or boutique. Please bear in mind all clothing has been exposed to a retail environment, so it may not be in perfect condition.
Are items damaged or store returns?
All clothing items are either closeouts or shelf-pulls. This means they have all been exposed to a retail environment (to the public). Most clothes have been handled numerous times, and possibly tried-on, as is common when exposed to customers. Although they are new items with tags, they may have slight imperfections or signs of handling and wear (tried-on). We do our best to vet-out any items that are damaged or unsalvageable.